02 Apr 2017 TESISQUARE® at the Aftermarketing event!
TESISQUARE® will be partecipating as a sponsor at the Aftermarketing event organized by Domestic & General, which will take place on May 3 in Milan at the Gruppo 24 Ore headquarters.
The event is open to major players operating in consumer electronics to share and convey after-sales information that create benefit for the industry and provide greater visibility and speed in driving consumer relationship.
Gianmario Mollea – Marketing and Sales Manager of TESISQUARE® – and Stefano Bassi – COO Ediel Services Ltd. – will talk about their experience in terms of innovation, integration and efficiency in the sector.
The main topics that will be discussed during the event:
- Customer loyalty: share the importance of monitoring the path of the pre- and post-purchase customer
- Synergies: evaluate possible cooperation between the major Italian players in the consumer electronics industry
- ICT: development of a shared EDI platform to improve after-sales services
- Legal: deepen the legal aspects related to the protection of privacy and consumer